Jet Airways — bag stopped by ground crew at delhi airport without information

I am highly disappointed by travelling in jet airways. Worst airlines i have ever encountered. On 12 th August, I flew to Pune and my bag was stopped by ground crew without any information. On reaching Pune, they assured me to return my bag by 13th August i.e. within 24 hours. But it is 15th August, i haven't received it yet i recommend people to not to travel in this airlines. Bag had clothes which spoiled my entire trip to Pune. Kindly don't travel in this airlines and don't recommend anyone. They make fake promises and assurance and don't call back. They themselves don't know whether bag is in Delhi or Pune. Mismanagement and misorganised airlines. I have been calling them from past three days but no response. People should ban this airlines. I would like you airlines to return my bag at the earliest.
#disappointment