Jet Airways — baggage claim

Address:

Mumbai City, Maharashtra, 226016

File ref num= dpr del 9w44681.
Ref id =[protected].
Pir ref no - ddp del9w44681/19jul18/2206gmt.

I boarded a jet flight from amsterdam to n delhi on 18 july 18'. My bag was received broken upon arrival.
Since 19 jul upon arrival i have sent continuous mails for the claim made, the cost of my new bag was 18200 inr, but after few months they mailed me for settlement of inr 15441, to which i agreed and send them the requested paper work.
Since july 18 they are playing with me now they want to pay me more reduced amount and paper work needed to be sent from my end.
I need to get the case closed as per there mail stating inr 15441.