Jet Airways — change in name

Address:Ranchi, Jharkhand

I had booked 3 tickets of jet airways on 8th of april 2015 and that consists of my father, mother and my grand mother. My grand mother had a knee surgery and due to that she had to change her plan and due to which his elder son had to travel on that ticket.. I had been calling to jet airways for the name change but they are not listening.. I also told them that I am ready to give the id proofs of both my grand mother and her elder son but the airlines are not responding.. Sir we are a regular customer of this airlines and hope for a favourable response ... Sir we are not asking for a refund as it is a non refundable ticket but just asking you to change the name of my grand mother on that particlular ticket...
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