Jet Airways — Delay in flight and charge of extra money for baggage

Address:	Mumbai City, Maharashtra, 380015
Website:	www.jetairways.com

I am writing this with regard to the delay of my flight from delhi to guwahati. It's extremely unfair to me that i suffered mental agony for the delay that was caused at delhi. I binay kumar swain, an army personnel was travelling from ahmedabad to guwahati today morning in the flight 9w 7067. I faced lots of problems from the time of baggage check-in. I would elaborate my sufferings below:
1. At baggage check-in i was asked to pay rs 2000/- extra for exceeding my limit of permissible weight. (Jet's pathetic allowance of 15 kg). Being an army man i have been posted to tawang and i need to carry some essentials with me. I requested the ground staff for considering my case but they didn't.

2. The flight got delayed by 1 hr at delhi. When as a airline you are following such stringent policies why not following that in case of time. I had to catch the next train from guwahati to tawang which was missed due to the delay of flight. I went through a punishment of late coming to camp as well as a penalty for not following discipline of indian army. (Reason being not me but the airline)
For all the suffering and mental agony, i would request jet airlines to at least refund the extra amount that i paid at ahmedabad airport. (Which is even not a compensation as my train fares are much higher than that and the agony that i have gone through is not at all compensable)