Jet Airways — Delay in refund

Address:	Cachar, Assam, 788001
Website:	www.jetairways.com

Dear officer it is brought to your notice that I cancelled the following tickets booked with jet airways on 12th of April. I booked these tickets on 28 March 2017 and the journey was on 23 april 2017 from Delhi to kolkata and further from kolkata to silchar ( assam)
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However I did not receivethe refund till 1 st may despite getting a confirmation mail from jet airways on 12th of April itself. It says that I would receive the refund within 7 working days from cancellation but now it's been more then 18 days. They locked up my amount of rs 14500 for more then 20 days after cancellation. Moreover the refund given was just rs 720. Dear officer nobody cancels the ticket for fun. My wife met with a serious accident on 12th april so i had to cancel the flights. It is evident that jet airways is looting the people of this country and taking the system for a ride. They have trimendous cancellation charges and also they dont refund the amount in time. Please take necessary action at your end to stop these atrocities. Regards