[Resolved] Jet Airways — demand of cancellation charges for ticket name to be corrected to vishwa bandhu gupta in place of v b gupta

Vishva Gupta

from Delhi, Delhi

Address:

39 B pocket IV Mayur Vihar Phase I Delhi 110092, New Delhi, Delhi, 110092

I m requesting jet airlines to update my full name as vishva bandhu gupta in ticket in place of v b gupta but airline calling for cancellation charges. The issue involves no change in date of journey, no change in time of journey or schedule of journey. Then how it is cancellation which demand charges. Why airline is not providing service but demanding charges? Flight details pnr esvmrg to dubai. Doj 28.03.19 dubai to delhi.

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Mar 29, 2019

Complaint marked as Resolved

Jet Airways customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2019

Jet Airways Customer Care's response Dear Mr. Gupta,

Thank you for your email and contacting Jet Airways.

Kindly write to [protected]@jetairways.com or alternatively you may call our contact centre at +[protected] /[protected]

Sincerely,

Sheryl Dsouza
Executive- Guest Relations

Jet Airways (India) Ltd. | Kaledonia, 3rd floor | Andheri - Sahar Road | Andheri Railway Station East | Mumbai 400 069 | India.
[protected]@jetairways.com /www.jetairways.com