[Resolved]  Jet Airways — flight check-in: wrong timing mentioned in ticket

Address:110067
Website:www.jetairways.com

Dear sir, i have booked two tickets of jet flight from del to ccu for the date 21 st november, 2017. The ticket is showing the departure time is 10.50 a. M. (I have attached the file below) from delhi and the check-in will be closed latest by one hour before the departure time i. E. 9.50 a. M. Due to our some important meeting in the morning we could not check-in 2 hours before but entered the airport by 9.45 a. M. Unfortunately the jet airways staff informed that the check-in counter got already closed because the departure time is 10.30 a. M. And they dint allow us to check-in anyhow. The fault of airline may be either they preponed departure time by 20 minutes without any prior information to passenger via email or sms, or they have mentioned wrong timing in the ticket. Whatsoever, i have a loss of 3300*2 = 6600 rs plus i had to book train tickit at the last moment with extra charge because the journey was emergency plus the cab fare to and from the airport plus the overall harassment we have faced. I want justice!! Refund of my loss as soon as possible. Thanks.
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Nov 27, 2017
Complaint marked as Resolved 
my complain has only forwarded to jet airways.not further step has been taken. its almost one week crossed. it is said that company representative will reply me soon... very disappointing
Jet Airways customer support has been notified about the posted complaint.
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