Jet Airways — flight delay and baggage not delivered

Address:

Gurdaspur, Punjab, 143519

Dear sir,
I booked a flight on january 13, 2019 for january 21, 2019 to february20, 2019 from toronto pearson yyz to amritsar. My flight was supposed to reach at the destination on jan23 at 5.13am but instead it reached at 2pm. Our flight from london heathrow was missed due to air canada flight reached late at london heathrow. We had to stay at london airport for almost 11 hours without any accomodation provided by the airline which caused me too much inconvience cause i was sick too. They switched us on qatar airsways. Moreover my baggage did not arrive yet so far! I had three bags and i paid for the third bag $225. Please advise me what should i do!! I am too upset!! I have paid for full insurance and blue bag ribbons.. The jetairways staff is not co operting.. They are very rude... I got a call from mumbai that my three bags are there but no one is coming to claim them.. I am told to call jetairways and when i called them then please dohope to hear from you soon told the same by qatar airways.. I am going through depression by seeing this bad indian system.. I am not coming to damn country again!! Thats why foreign is fara far away better than this!!