[Resolved]  Jet Airways — flight missed

Address:Nagpur, Maharashtra, 440024

Pnr no hffmnj
Rajesh nimbalkar
Dt 16/12/2018
Flight no 9w654

My self plus two fellow passengers reached at boarding counter no 8
At right time
Boarding counter lady employee took twenty minute to issue boarding pass.
She was tarnishing wrongly orinted boarding pass and wasted more than twenty minutes.
The we went for security and due to heavy rush
We could not reached gate no 54 and five minutes before gate closed.

It is very unfortunate to
Say that we are late due to boarding counter.
Gate number fifty four did not responded properly.
One of passenger is senior lady.
They did not provide battery car.

We are sitting now inside airport
New barding pass for 2.30 nagpur flight.

We should be entertained in a proper way.

But low paid workforce could not understand the seriousness of grievance of passengers.
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Jan 18, 2019
Complaint marked as Resolved 
Jet Airways customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2018
Jet Airways Customer Care's response
Dear Sir/Madam,

This has reference to your communication above

Please write to Guest Relations id ([protected]@jetairways.com) to enable us look into the issue.

Yours sincerely,

Sheryl Dsouza
Guest Relations

Jet Airways (India) Ltd. | Kaledonia, 3rd floor | Andheri - Sahar Road | Andheri Railway Station East | Mumbai 400 069 | India.
[protected]@jetairways.com| www.jetairways.com
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