Jet Airways — flights cancelled by jet airways

Address:Mumbai City, Maharashtra

Dear sir,

My self, partha banerjee, (Frequent flyer no. 9w[protected], had booked jet airways ticket of delhi - srinagar sector for myself and my family (Total 5 members) having pnr no. Epfeaj (Attached) for flying on 23rd march, 2018. Similarly we had return flights on 1st april, 2018 (Pnr no. S vcbmin & vfjdro, attached).

Unfortunately, yesterday (14.03.2018), suddenly i had received an sms that these flights are cancelled due to operational reasons and advised for calling jet airways for getting refund. During telephonic discussion i had explained that as i have subsequent travel plan, let me get other options of other flights (Either of partner airlines or of different dates, one / two days here & there). But i was told that both are not possible and refund of entire amount is the only option and initiated the same.

As i told during telephonic conversation, i had all other travel plan at kashmir, i had to book in other airlines (Indigo pnr no q7blub, attached) for which i had to spend another rs.48510/=. May i request you to help me to get this amount refunded at the bank details given below:

Account of: partha banerjee
Bank: state bank of india
Branch: ballygunge rly stn
Address: 54, ekdalia road, kolkata-700019.
Account number: [protected]
Ifsc : sbin0003951

Please do the needful.

Regards

Partha banerjee
Vashi, navi mumbai,
Maharashtra-4000703
M: [protected] / [protected]
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Jet Airways customer support has been notified about the posted complaint.
Mar 19, 2018
Updated by atomban
No response from Jet Airways received.
Here I like to mention that I had purchased these tickets in the month of June, 2017. Jet Airways had utilised this money for so many months and now (March, 2018) just before few days to travel, they have cancelled the flight. Please advise me whether I can go to file a case.
Complaint comments 

Comments

Jet airways had responded that I have not taken their alternates but that was totally wrong picture. No alternates were offered, that's the right thing happened. Only one option was given to me and that was cancellation. That's why I am eligible legally to get the money reimbursed against the I spend for booking fresh in other airlines and the interest amount that you enjoyed for last 9 months on my money as these tickets are purchased in June, 2017 and you have cancelled it in March, 2018.

Had Jet airways started this business of making money by selling tickets in advance of 9 months and enjoying the interest and later cancelling the bookings?

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