[Resolved] Jet Airways — I want my money back

Pratibhakumari

from Manuguru, Telangana

Address:	Mumbai City, Maharashtra
Website:	[email protected]

Hlo iam jyothi kumari i have received a call from jet airways. At first they asked me to pay for registration 2000rs then asked for my documents and then they asked 6800rs for documents verification i paid it. Then they took a telecom interview from me they said that i have selected as a back office executive and sent me a offer letter and training letter on mail and then they said i will be receiving the hard copy of the offer letter and training letter by courier but i didn't receive it. I have been trying to call them but they switched off all the numbers they gave me. They are big cheaters they cheated me.

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Sep 20, 2018

Complaint marked as Resolved

Jet Airways customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2018

Jet Airways Customer Care's response Dear Ms. Kumari,

This has reference to your below communication.

It has come to our notice that certain unscrupulous individuals/placement agencies, falsely claiming to be employees of Jet Airways (India) Limited/Jet Lite (India) Limited or our authorized recruitment agencies are sending out false emails and forged Appointment letters with forged signatures purporting to be from Jet Airways India Limited and or its group companies. The emails are enticing and misleading job aspirants. These fraudulent individuals/agencies use our trademarks and demand money by way of fees, charges, travel expense etc. from aspiring candidates for securing employment with us.

The emails ask the candidates to appear for a face-to-face interview for a job opening with Jet Airways and to deposit a certain amount as a refundable/non-refundable interview security in a designated bank account. These emails are erroneously stated to be from the HR Department of Jet Airways and may carry the Designation/ ID or domain name of Jet Airways (or a deceptively similar name) to make it look authentic. We as an organization are taking appropriate steps to tackle the issue.

We wish to notify that we do not demand or charge any fee/charges from the aspiring candidates for considering their candidature or at any time during the recruitment process, nor have we authorised any individual, agency or firm for recruiting candidates for us.

Please note that we bear no responsibility for amounts being deposited/withdrawn from such emails.
Any person seeking employment with Jet Airways or Jet Lite or its group companies needs to be cautious and not trust any agency or individual, claiming to be our representative, and charging fees for providing/securing employment with us.

Please note the following pointers to identify the fraudulent emails:

• Jet Airways does not ask for any money from the candidate at any stage of the recruitment process
• A fraudulent email may mention the bank account number of an individual or the account details would be given upon calling up on the number mentioned in the fraudulent mail. In any case the bank account would not be in the name of “Jet Airways India Ltd.”
• We advise candidates not to respond to any fraudulent emails and not to make any payments.

Kindly avoid all such fraudulent and spam emails/letters and avoid sharing any of your personal information nor depositing any money as requested.

We would like to mention that we do direct sourcing and we do not charge candidates any fees for recruitment. You are welcome to apply directly on our website jetairways.com for positions advertised and if suitable, you will be called for tests/interviews.

You may also lodge a police complaint intimating the fraud if you so desire.

Warm Regards,
Guest Relations
Jet Airways | Kaledonia (HDIL), 3rd floor | Andheri - Sahar Road, | Andheri Railway Station | Andheri East | Mumbai 400 069 | India.
[protected]@jetairways.com www.jetairways.com