Jet Airways — ignorance by the supervisor and the staff while issuing boarding pass

Address:	New Delhi, Delhi, 110088
Website:	Jet airways STAFF

Hello,

This is regarding pnr no - isdgze, from del - mumbai on 15th march, 2018.
I reached check-in counter exact 2:25 pm ist exact 45 mins before the departure. Staff at the counter refused to do check-in, she was ready to help as i was on marginal time, but suddenly one supervisor came and she was so rude that she told her not to do. I begged, i requested, as it was very urgent for me to reach mumbai, that time due to high emergency issues. I went to another supervisor counter, there also she came and asked other staff not to do check-in.
Important point to highlight-
I was trying web check-in when i was on my way to airport, and due to network disruption, it said that process could not completed. And my internet connectivity was not good as well. I was unsure whether web check-in completed or not. When i reached counter, when that supervisor refused to do, i said please check if my check-in already done or not, if i have boarding pass already (My internet was too slow). She did something on the computer and said, its not done and you don't have boarding pass, you can leave, you can book next flight, she wasn't listening to me. I ran one counter to another, they were not even checking whether i had boarding pass. I had no luggage to check-in as well, just hang baggage.

When i reached home, i checked, i received boarding pass on my email already, but she checked on computer and said your checkin is not done. I did not understand what she checked on computer.

This was my worst ever experience on jet airways, with the staff like that. If she can't even, she should not have given wrong information.
I had to book my next flight with more than double rates, plus the emergency i had
You can't imagine how much difficulty i had to face with the staff
You need to take some action. Also, get my amount refunded.
I will attach screen shot of my boarding pass. Also it could be checked at airport that i reached on time, though little late but exactly 45 mins before departure.