Jet Airways — inconvenience

Address:

Amritsar, Punjab, 143101

Dear ma'am / sir,
I am writing to you with great concern about my latest experience with your airline. My son who is only twelve years old travelling by jet airways 9w-946, pnr-afujsy, was greatly troubled by one of your employees' named mr. Pankaj at the airport while checking in. He demanded ₹ 4100 just to escort the child around the airport and had the intentions to trouble him just because was travelling alone. I had booked your flight and no other as we had expected some cooperation and from your side and had no expectation of any trouble. I was really disappointed by your service and shall not travel by your airline again due to the inconvenience caused.
Thanking you,
Pankaj seth.