Jet Airways — jet airways connecting flight missed due to flight delay

Address:560093

Hello,
My wife and i had a connecting flight from bangalore (Blr) to paris (Cdg) with a stopover at mumbai (Bom) on 10/04/2019. Details of our flight:
Pnr:cnhsnt
Blr-bom:9w442
Bom-cdg:9w124
The blr-bom flight was delayed by 5 hours due to which we missed our bom-cdg flight.
The airline staff kept telling us that the bom-cdg flight would be waiting for us but informed us at the last moment that it had already departed. They told us that the best they could do is a refund for bom-cdg (Which still isnt processed). But that refund would be nothing considering the fact that we had booked the tickets well in advance at low cost.
We were helpless since we had to be in paris on 11/04/2019 at any cost. With no other option, we had to book another flight at a steep price at the last moment and ended up paying inr 90000 for new flight from bom-blr (Turkish airlines).
We lost inr 90000 and an entire day of our planned trip. Request you to kindly look into this and help us get compensated by the entire new amount for the same.
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