Jet Airways — jet airways flight cancellation

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

This is regarding my flight 9w 795, pnr "otzmjh" from delhi to pune on 4th april 2019 at 14.40 pm i'm attaching the itinerary for the same. I reached at the check-in counter at around 12:00 and inquired about my flight. They told that the flight was rescheduled to 09:20 and the boarding for the same is closed. I told that i wasn't given a prior notice for the same neither on my email nor sms. There was no information regarding the alternate arrangement being done in the email nor anything on refund. None of the customer care numbers or jet airways office numbers were reachable.
No response from the jet airways email id as well. Being a solo traveler i had to make all the arrangements of my own. I had requested the company to accommodate me in another flight but my request was refused. Considering the changed approach i had to book another flight from delhi to pune at higher cost (Flight no 6e 105 pnr "vdfnrv", i demanded the refund of the ticket but i have not received it yet. Despite repeated request jet airways refused to refund the money, therefore i had to file a complaint in consumer court for being mentally harassed. Airport staff was not at all helpful and i was left alone to book my alternate flight.
Now i am looking for a compensation for cancelling my flight, not giving me any alternate flight and all of this harassment.