Jet Airways — jet airways unable to deliver my luggage

Address:

180010

On 5thfeb 2018 i started travel from antananarivo madagascar to nairobi kenya to mumbai and then to delhi.
It was told to me that baggage will be delivered to me at delhi airport, even i enquired at every airport (Antananarivo, nairobi, mumbai) and they told that baggage will be handed over at delhi airport only.
But after i reached delhi on 6thfeb 2018. I didn’t found my baggage and then i consulted jet airways team on delhi airport.
They surprised me that baggage is still at mumbai airport and team had not loaded it respective flight to delhi. The baggage is at mumbai airport and custom clearance.

This is really not acceptable the mumbai jet airways team should have told me that i need to do custom clearance of my baggage at mumbai airport and not even told me that my baggage is not loaded to delhi flight.
The mumbai team told it will be delivered at delhi airport only.

After i booked complained with jet airways on 6th feb. They took that baggage slips and filled one form (Refer photo attached) + one application to custom team on my behalf to handover baggage to jet airways team. Also took photo of my passport and immigration stamp.
As i was travelling further to jammu. So jet airways team told me that baggage will be delivered at jammu airport in next 24 hours and now is almost 2 weeks. I don't even know where my baggage is. I called jet airways many times and jet airways customer care is always making excuses that there email team is not updating them, delhi team is not picking there call etc. Even one time they told that my baggage has been sent to delhi and next day they changed there statement. Please help to get my baggage back and action against jet airways staff who is misleading customers and giving wrong information.