[Resolved]  Jet Airways — Mental Agony done by jet airways airline

Address:

Dehradun, Uttarakhand, 248001

This email is regarding the mental agony i had to face due to your horrible service.I had a flight on 14-feb-2017 from Dehradun to Guwahati(JetAirways 9W - 2837(Dehradun-Delhi), JetAirways 9W - 7160(Delhi-Guwahati)) PNR-UDPMVS.

Your flight that should have taken offf at 12:55 pm was delayed and when I reached your counter in dehradun for boarding pass one of your officials told me to that if I chose to go by this jet airways flight then I'll miss my flight from delhi-guwahati(MANAGING THIS IS YOUR RESPONSIBILITY THIS WAS YOUR PROBLEM AS THIS WAS A CONNECTING FLIGHT).He provided me two options either to purchase a new ticket from delhi for guwahati if I choose to go by my booked jet airways flight or i should book a new ticket altogether.As i was in a hurry i had to buy an entirely new ticket from dehradun to guwahatin of SPICEJET at the last moment and it costed me approx Rs.9000.(I am not that free to buy a new ticket from delhi it would have been highly inconvenient for me).

It was your fault that my flight was delayed then i don't understand how can you guys dare to ask me to buy a new ticket at such a high price altogether.I didn't book the jet airways flight two month prior just to buy a new ticket altogether AT SUCH A HIGH COST.

Because of you I reached my destination late.My cab was cancelled and as I am a working student I wasn't able to reach Shillong on time and therefore missed my assignment that was due the other day.

Can you even imagine the loss i have incurred because of you?I contacted yatra through which i have booked my flight ticket to ask them for the refund as told by your official in dehardun and i got the reply that they don't know anything about it.

I demand you to REFUND MY MONEY THAT I SPENT ON NEW TICKET(YOU CAN KEEP THE MONEY THAT I SPENT ON BUYING THE JET AIRWAYS TICKET EARLIER) as soon as possible or I won't have any other option than to drag you to consumer forums.

Reply awaited by:

Shray Namboori
Booking refrence number(yatra[protected]