[Resolved] Jet Airways — negligent and unprofessional ground staff | |
Made the mistake of booking a connecting flight from bhuj via mumbai through jet airways. As the transit time between connecting flights was very short, and since i was travelling with aged folks i had asked for some assistance. - the person who checked us in at bhuj mentioned that air stewards aboard flight would assist. - the air stewards in turn said they cannot help and asked me to check with mumbai ground staff. - finally, the ground staff 'helped' by saying walk straight and you will 'find your way'. After huffing and puffing through the terminal we boarded our flight to our destination in the nick of time. Deeply disappointed by the apathy and unprofessional conduct of the airline staff at bhuj and mumbai. Was this information helpful? | |
Feb 25, 2019 Complaint marked as Resolved Jet Airways customer support has been notified about the posted complaint. Verified Support Jan 24, 2019 Jet Airways Customer Care's response Dear Mr. Swami, This has reference to your communication above. Please write an email to [protected]@jetairways.com and share with us the ticket /PNR no. or forward the attachment of the ticket of Jet Airways to enable us look into the issue. Yours sincerely, Sheryl Dsouza Guest Relations Jet Airways (India) Ltd. | Kaledonia, 3rd floor | Andheri - Sahar Road | Andheri Railway Station East | Mumbai 400 069 | India. [protected]@jetairways.com| www.jetairways.com | |
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Siroya Centre, Sahar Airport Road, Andheri, Maharashtra, India - 400099
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