[Resolved] Jet Airways — no information on change in flight and bad service
Himayathnagar, Andhra Pradesh, India
KaKaren liu on Jan 8, 2019
I would like to lodge a complaint about the services provided from jet airways. I had booked a flight for the 5th of jan going to mangalore and gotten a specific itinerary which i was following. I had not gotten any updates or emails about the change in flight and was informed only once i got to the airport.
They got me into the next flight which was on the 6th of january but was not compensated for my cab fare and the inconvenience caused for my extended stay. I want to file a complaint and request for a monetary compensation.
I hope you revert back as soon as possible.
Complaint marked as Resolved Feb 10, 2019
[Jan 08, 2019] Jet Airways customer support has been notified about the posted complaint.
Verified SupportJet Airways Customer Care's response, Jan 10, 2019
Thank you for your e-mail and contacting Jet Airways.
We request you to share with us your travel details (Jet-Airways PNR/E-ticket number) in order to examine the issue.
Jet Airways (India) Ltd. | Kaledonia, 3rd floor | Andheri - Sahar Road | Andheri Railway Station East | Mumbai 400 069 | India.
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