[Resolved]  Jet Airways — not allowed to board flight 9w320 on 4th feb 2019

Address:

Bangalore, Karnataka, 560045

I, vipul solanki, one of the passenger in jet airways flight no: 9w320 and pnr number: hmvdxe plying from blr to bdq on 4th feb, 2019; was not allowed to board the flight. I reached the blr airport by 4.55 am, even i requested to allow boarding as due to traffic i reached late, jet airways did not allow, told to take other flight, whereas still 1 hour was still pending.
Its very disheartening that no one helped me getting a way out as 1 hour before i was present in the airport but did not allow to board flight. I requested so many times, but no one heard my plea.
Unfortunately, i had to take spice jet flight at 8.40am. Later realised that the jet airways flight was delayed by 1 hour. What facility do you (Jet airways) provide? If you were knowing that the flight is going to be delayed, atleast you should have told me to wait for some time we will do something; opposite to which what service you gave was really pathetic. Seriously, worst service given by you, where passengers are not at all given proper service when they panic.
Atleast train your representative to attend the customers and listen, rather help them to overcome the panicking situation.
I didnt allow to board the flight, no refund given, no service given.
Worst service.