Jet Airways — pathetic service of jet airways

asija

from Delhi, Delhi

Address:

Bangalore, Karnataka

Dear Team, I would like to bring to your kind notice that the services provided by jet airways staff is pathetic. My brother and sister in law had a flight on 10th of April from delhi to bangalore at 05:05 pm which got delayed by 55 minutes. The behaviour of one of your on the counter staff was so rude. My brother had approached a turborn man(staff) on the counter. Whatever luggage they both were having he had measured the whole weight of it. And informed them charges of that 30 kg also which is not at all a part of charges. The way he spoke to them was so rude. It's not at all acceptable. Please take a strong action on that employee. I want a call back for the same.

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Comments

asija

from Delhi, Delhi

Poor services

Mohammed M

Please send emails with issues you have faced to Jet Airways Chairman Naresh Goyal at [protected]@jetairways.com, Senior VP Guest Experience and Guest Relation Sonu Kripalani at [protected]@jetairways.com and Dy General Manager - Guest Experience Narendra Mansukhani at [protected]@jetairways.com and request to speak specifically with Senior VP Guest Experience and Guest Relation Sonu Kripalani.

This will be the only way to address the issues to the Top Senior Management for their notice and actions regarding the issues we are facing with Jet Airways.