[Resolved]  Jet Airways — problem while traveling to india from usa

Address:48335

We have booked the ticket to india for my mom from paris in dl 7520 operated by jet airlines 9w 127 (26 july 10:10 am) this flght got brake failure and was stuck up there for 2 days and got their next flight on 28 july 10:10 am, that was also got delayed by 2 hours and started by 12.30 on the same day.in the entire scenario, they did not get any proper response from the jet airways people and also being vegetarian, they got struggled a lot in paris without proper vegetarian food. My mom was fainted and being helped by the neighbour. This was her first flight experience, she was traveling alone. She was totally panic and also stayed there without proper food for 2 days. They did not make the travel arrangements soon. She was totally distressed, and still did not recovered from the mental illness. Jet airways should answer for her trouble.
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Sep 9, 2018
Complaint marked as Resolved 
Jet Airways customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2018
Jet Airways Customer Care's response
Dear Guest,

Thank you for contacting us with regard to your mother's experience when she travelled with us recently. We sincerely apologise for the inconvenience caused to her.

Would request you to please write to [protected]@jetairways.com with her complete ticket/PNR details.

Regards
Guest Relations
Jet Airways (India) Ltd. | Kaledonia, 3rd floor | Andheri - Sahar Road | Andheri Railway Station East | Mumbai
400 069 | India.
Working Hours: Mon-Fri[protected]hrs
[protected]@jetairways.com | www.jetairways.com
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Sir I got an job offer regarding vacancy in jet airways.. So I sent my resume & they asked me a registration fee of 3000 and profile verification of 7500 and they are in call at present. Plz help me sir... I[censored] call me means u can get they by tracking their phone call.. Call me soon sir

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