Jet Airways — recharge my flight ticket
Ppawansingh36 on Mar 14, 2018
I am pawan singh last nigt i fly from kuwait to delhi via mumbai.
My flight details are jet airways 9w-573 kuwait to mumbai in this flight all the crew member are behaving very bad with customer in during fly i asked for warm water to crew but they gave me cold water then again i asked another to another crew member to warm water they gave me very hot water same as i see with other customer his asked after his meal for coffee but they said u have to wait for your coffee but in full journey we did not get coffee from crew side
As per my schedule jet 9w-573 suppose to come 6:40 in mumbai airport but its arrive at 6:50 and after that i meet one of your supervisor her name is anjali and i brief her about my trip i need to catch my 8:25 flight for delhi i ask her to help me but she said u need to hurry i cant do anything.
After all i got my bags around of 7:50 when i went domestic airport again i meet her anjali and she told me sir ur flight is already gone i[censored] want to go delhi u need to buy new ticket u need to pay 2100 now and that time is 8:05 or 8:10am and i said very politely how come this flight gone then she replied me no i cant do anything u need to pay or when i ask i want to talk to your manager then she said to i am only the manager or i m the one is in charge or duty manager when i said about my flight 9w-355 bom to del she reply me very rudely u need to pay now otherwise don't stand here go from here
Very very bad experience in jet airways specially team and team supervisor is behaving like that to their customer this is my 4 times with jet airways now i ll not book any trip from jet airways thankyou team to give me very good experience
[Mar 14, 2018] Jet Airways customer support has been notified about the posted complaint.
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