[Resolved]  Jet Airways — refund due

Website:

www.jetairways.com

I booked a ticket to fly from london to ahmedabad on 4th november but the details on ticket were completely different from those which appeared on website while booking (I chose an option to go through mumbai but the ticket chose a delhi option). The booking was for 3rd december. I cancelled this ticket immediately, getting confirmation on the website that i had cancelled and was due for a refund of 503 pounds. I then booked again, this time getting the mumbai transit option. Two and a half weeks later i haven't received my refund for the first booking and when i called jet airways, a lady told me that the ticket had not been cancelled and that i should write to them. I've written twice but there has not even been an auto reply acknowledging my email. I intend never to book with jet airways again, but i'd really like to get my refund for the first ticket and to know how many tickets have been booked in my name.