[Resolved] Jet Airways — unethical practice by jet airways | |||
I have booked a ticket from riyadh to hyderabad via mumbai (PNR APMLLR). Now I got urgent work in Mumbai for which I wanted to stay for 2 days so I requested Jet airways for rescheduling my travel from mumbai to hyderabad leg. They suggested one particular slot after 2 days but they demanded heavy amount towards charges almost to the extent of 15000/- . Then I requested that I forego the amount from mumbai to hyderabad sector, just cancel only that leg without refunding amount. Still they insisted that I have to pay the amount even if I don't travel by their carrier from mumbai to hyderabad. It was really ridiculous rules that even after not travelling also one should pay amount to the carrier. What a ridiculous rules. Please check whether the practices of the airliner is ethical. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Jet Airways customer support has been notified about the posted complaint. | |||
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Siroya Centre, Sahar Airport Road, Andheri, Maharashtra, India - 400099
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