Jet Airways — worst customer experience ever, period!

Booked tickets for my brother from mumbai to new york through delta. Got confirmation/ticket numbers 2 months in advance from delta. But jet airways, couldn't board him as their system got screwed up and they couldn't verify tickets in their system. Staff were rude and have no intention to help. He had to re-book again and take flight next day. They didn't even care to provide hotel stay. It's not over yet, next day when he is ready to check in, they took baggage and they didn't issue boarding passes as there as some issue with seating. They made him wait 1 hour again to get the boarding passes. Its horrible experience, period. I dont even know how they are still in business.

Please stay away from this airlines unless you want to be treated like beggar!!