[Resolved] Jetairways — flight ticket | |||||
Regarding my yatra booking id[protected] and[protected]. (Pnr - tfjoxm & bdiuan) when i booked the tickets it said partially refundable. However now when i am trying to cancel it says 0 amount refundable. How can airline charge fees and taxes without the customer boarding the flight? I did call the jet customer care but they say the refund amount will be nil in this case if i cancel the flights. If i don't get the money back then i will go to consumer court and file a case against the airline for the compensation. Was this information helpful? | |||||
Jan 17, 2019 Complaint marked as Resolved Jet Airways customer support has been notified about the posted complaint. Verified Support Dec 17, 2018 Jet Airways Customer Care's response Dear Ms. Crasta, This has reference to your communication above Please write to Guest Relations ([protected]@jetairways.com) with your contact details to enable us look into the issue and revert to you with our findings. Yours sincerely, Sheryl Dsouza Guest Relations Jet Airways (India) Ltd. | Kaledonia, 3rd floor | Andheri - Sahar Road | Andheri Railway Station East | Mumbai 400 069 | India. [protected]@jetairways.com| www.jetairways.com | |||||
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