Jio — 0 internet speed, I want refund

Address:

160062

The jio 4g mobile calling and internet is very poor. I have tried to talk to their customer care but on 198 only instructions comes 'if this then press this number and that number, ' bla bla bla. Even try has mentioned that 198 is only for complaining (They have to hear us). I am not satisfied with jio services. I ported to jio from vodafone and my sim got activated on 1st of august. Now i want my refund from jio. Vodafone's 2g is faster than this jio4g. I'm wifi of my landlord for the intent service!