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Jio — amount successfully deducted from phonepe but jio number not yet recharged

Today i'm trying to recharge my mothers jio number through jio app, i have select the plan and pay the amount using upi via phonepe to times.
Phonepe app shows transaction is successful twice, but i haven't get any confirmation or recharge on my mothers jio number neither jio app is showing any recharge voucher for redeem to activate plan.

amount successfully deducted from phonepe but jio number not yet recharged
amount successfully deducted from phonepe but jio number not yet recharged
amount successfully deducted from phonepe but jio number not yet recharged
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    Reliance Jio Infocomm Phone
    +91 96 8555 5532
    Reliance Jio Infocomm Address
    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001