Jio — charging money for mnp and other hidden charge by the retailer

Address:

829121

I had made an MNP request from docomo to Jio number. The retailer does it saying it has no charges. He then asked me which amount to make recharge of for first time. I said just make a recharge of 99/- Jio prime. He said ok took 100/- rupee from me and noted my MNP number and said recharge will be done .
When my number was activated he didn't make any recharge. I get to know regarding the activation at late 10:30pm for which I thought it wouldn't be nice to call him so late. So I my self made a recharge of 498/- with Jio prime.
When next day I went to him saying that I had made the recharge of Jio prime please return my money. Infact I didn't asked for my money back, I asked him to get me a USB cable. He said "you can take the USB cable but I will not refund the balance money "
When I asked the reason he argued with me that the first recharge is to be done from the retailer and the retailer gets 50/- cash back for which they don't charge customers for the MNP.
But he didn't told me regarding the same and that to he agreed for only the 99/- prime recharge earlier, which he knew that only prime recharge can't be done it should be done in a combo plan. He didn't clarified me earlier these things, and when I asked him regarding this he said if I will tell all these to customers then we can't make business.

Retailer: Sameer Mobile and communication, Peyar bar Bokaro
MNP no: [protected]