Jio — icici bank jio recharge to [protected]@icici failed via bhim app and amount debited

Address:

490006

I recharged my Jio sim for Rs. 399/- (Rs. 449 recharge - Rs. 50 discount voucher) on 23th November, 2018 at around 22:18.

I chose the UPI method for payment and it asked for Rs. 399/- to be approved to pay [protected]@icici.

I approved the transaction and the amount was debited from my account. The UPI ref no for that transaction is[protected].

But, the recharge was not done even till now So please look into it and kindly initiate a refund for that amount.
I discussed with icici bank via chat as per icici the amount is being transferred to beneficiary account
Chat details---

Mr. Verma, We wish to inform you that your transaction of Rs. 399 is successfully credited to the beneficiary account vide RRN no[protected]
Mr. Verma, we have confirmation from the beneficiary bank and request you to check with the beneficiary with the RRN :[protected]

my jio number -- [protected]