[Resolved] Jio — Jio Fiber Installation

moruravi

from Hyderabad, Telangana

Jul 11, 2021

Address:

Mayurinagar, Hyderabad

I have taken Jio fiber connection for 399 plan and paid amount of 2824.92/- on[protected]. And appointed inatallation date on[protected] at 20:45, on next morning service engineer visited and he has no idea how to give connection and he told another person will come for installation and he left. Till date no one visited and not responding to phone. My order Number NO0000HW2I8I. Mr Sharath Chandra and his mibile no [protected] was expert in telling lies. Daily two stories he will tell to us. I am here not to listening the stories by paying the amount. I request Jio fiber to look in to my issue.

I[censored]nable to serve then return my amount. We have lot of broadband providers.

Regards,
M. Ravi Kishore,
[protected],
Voice no[protected]

+4 photos

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Jul 23, 2021

Complaint marked as Resolved

Finally installation was done on 18th July 2021 (After continuously follow up from 08-07-2021). Took 11 days for connecting JioFiber which is already exists in my apartment. Out of 26 Flats 10 flats are with JioFiber. Not satisfied with the complaint resolution as it took 11 days.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Jul 12, 2021

Updated by moruravi Every day I will receive text msg as "Visit of our Jio service engineer to your premises for JioFiber Service ID[protected] has been rescheduled to so so date & time as per your request". Who is requesting you to reschedule without my approval. If it is rescheduled as per your wish means the same thing you have to convey. Why you are using this type of false statements.