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Jio — jio net down

I have an issue with jio.
One website is down which i use for my official work is down fom jio internet always. The same site is working over airtel and vodafone which i have tested. Even if that is an issue from the website, i need technical details from jio back end team as exactly why this site is being blocked on jio.

But the pathetic customer care team is just keep on repeating that there is no issue at joi side and refusing to raise a ticket even. They want to project that their service is always up.

Customer care team is not ready to give me the mail id of the appellate team. They gave me a toll free number for appellate team but the call is getting routed back to customer care team again.

Yet they were not ready to raise ticket even after appellate call falling in customer care a second time. Neither for website down nor for not reaching the appellate team.

I think jio has become so rude in treating its customers

Interaction id: mr0000m8o8ii
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Complaint Status


[May 07, 2019] Reliance Jio Infocomm customer support has been notified about the posted complaint.
Updated by pvc.2000 May 07, 2019 Jio number [protected]
Complaint comments  Add a Comment     Updated: ShareTweet

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    Reliance Jio Infocomm
    Customer Care Service
    Customer satisfaction rating
    4%
    Complaints
    5474
    Pending
    0
    Resolved
    245
    Reliance Jio Infocomm Phone
    +91 96 8555 5532
    Reliance Jio Infocomm Address
    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
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