Jio — no network to do a call or send a basic whatsapp message

Address:

500045

Hi, i recharged my Jio number with 448 plans and i am a jio customer from past 2 years. and finally what i got is no network in Hyderabad .Such a pathetic service. jio network not allowing to loan the mail itself. Hope the service provider refund the amount so that i can get a new sim to talk to to people