Jio — not getting answer for posting my sim

[email protected]

from Jaipur, Rajasthan

Address:

328001

My jio number [protected] has been ported as on 2/1/19 and retailer said 6 days activated the sim but sim not started till now and vodafone msg received that sim porting approved current operator but jio didn't answer when was sim network has gone so request you to do the needful on priority
I have complained to the jio but executive said process pending from trai

Thanks
Anand sharma

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Reliance Jio Infocomm customer support has been notified about the posted complaint.

Jan 12, 2019

Updated by [email protected] My Jio number [protected] has been ported as on 2/1/19 and retailer said 6 days activated the sim but sim not started till now and vodafone msg received that sim porting approved current operator but jio didn't answer when was sim network has gone so request you to do the needful on priority
I have complained to the jio but executive said process pending from TRAI

Thanks
Anand sharma

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Comments

Kaju1729

from Dhekiajuli, Assam

I recharged my Jio number [protected] with 399 today with valid OTP and it showed that my payment was successful. But still there is no conformation message that i have my recharge and my jio app shows that i haven't done the recharge. Please help.