Reliance Jio Infocomm — regarding the refund for jio fiber broadband router

Registered email id: sama. [protected]@gmail.com
My jio fiber router has picked up by an engineer on jan 8, 2020. Engineer has taken the working condition router. Initially they told that i will get the refund after 15 working days. After so may follow ups, they told that i will get the refund after 45 working days. But now (After 3 months) they are saying that the router is not in working condition and they will not give the refund. They are trying to cheat me. Please help me to get the refund.
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Reliance Jio Infocomm customer support has been notified about the posted complaint.
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I am a customer of jio cellular network.recently i faced lot of data inturupted even i recharge extra data plan.plese ensure my problem.when i tried to intaract with online, they showed poor responce.
Thank you

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