Jio — regarding not providing proper solution

Address:	Jaipur, Rajasthan, 302033
Website:	talked to customer complaint number 198

Issue regarding internet connectivity and port out message of jio

Service request number: sr00000ufx2d and sr00000uh9r4

First service request is for connectivity and network issue, in reply i got the issue will be solved within few weeks i. E. 60 days
So i planned to change the service provider and register my request number sr00000uh9r4 and in reply i got that issue is processed but from my side problem still exist.
I am regularly trying to send message to get port out number but from other side i get in-return message that request is incorrect.
Several times i talked to customer care but at last they said they do not have any solution for that.