Jiomart — Grocery order not delivered refunded part amount

Address:jiomart mumbai - trivandrum branch
Website:www.jiomart.com

I ordered grocery as per order id:[protected]a and made a prepayment of rs.1808.80, against the invoice from my sbi credit card on[protected]. Jiomart did not deliver the oder and refunded only rs.1796.31 on[protected].31 & 4.00) instead of refunding 1808.80 rupees. Balance refund i demanded more than hundred times to customer service of jiomart. They say your service request has resolved. Same reply always. But the transaction details for refund of 102.49 rupees they are not providing and also such a refund is not reflecting on jiomart website refund list and also in the statement of my credit card.
I copy and paste the refund data from jiomart webpage and the debit details in my credit card statement below:
Order id:[protected]a
₹ 1, 792.31
Processed on: 5 feb 2021
Order id:[protected]a
₹ 4.00
Processed on: 5 feb 2021
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Mar 21, 2021
Updated by mksasi
jio mart is a cheating organasation even the customer care department. my complain posted on march 9th 2021 is not considered for resolution.
please attempt to resolve my compaint asap.
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Jiomart — Grocery order not delivered refunded part amount
M
mksasi
Mar 9, 2021Thiruvananthapuram, Kerala
I ordered grocery as per order id:[protected]a and made a prepayment of rs.1808.80, against the invoice from my sbi credit card on[protected]. Jiomart did not deliver the oder and refunded only rs.1796.31 on[protected].31 & 4.00) instead of refunding 1808.80 rupees. Balance refund i demanded more than hundred times to customer service of jiomart. They say your service request has resolved. Same reply always. But the transaction details for refund of 102.49 rupees they are not providing and also such a refund is not reflecting on jiomart website refund list and also in the statement of my credit card.
I copy and paste the refund data from jiomart webpage and the debit details in my credit card statement below:
Order id:[protected]a
₹ 1, 792.31
Processed on: 5 feb 2021
Order id:[protected]a
₹ 4.00
Processed on: 5 feb 2021
Grocery order not delivered refunded part amount

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