Jiomart — Order Refund

I had ordered Hershey's Chocolate Syrup, Milano Biscuits and Cadbury cocoa powder on 24th May for Rs. 456.10. Then on 26th May I ordered other products worth Rs. 483.15. On 28th May I received my 1st order of Rs 456. which just had Hershey's chocolate SPREAD and not syrup. And this was the only product that the delivery guy came to deliver. Since it was not the product that I ordered for I sent it back with the delivery guy. Then I tried calling JioMart's Customer service but their call was constantly busy. I tried 80-90 times. Either the call used to get cut after the agent picked up or it never reached. Then I cancelled the 2nd order. Finally I was able to call the customer service agent and explained her the situation. She told me that she has raised a complaint and it would be resolved. Then I check on the site. My order was showing 'refund initiated'. Now on 1st June when I again checked it the order is now where to be found. And Also I didn't get my refund. PLEASE HELP.
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JioMart is fraud.. Ambani is a cheater..

I had placed prepaid order (last 4digits of order - 777A) of essential products on JioMart app on 15th August 2020. Its been 25days already and products are not yet delivered. I paid Rs. 6, 510.32/- I have been calling almost everyday to know product status. The app is completely messed with no updation and incorrect product status. Frustrated with all this, i requeated to cancel the order and initiate refund. JioMart is a big fraud.
#MukeshAmbani #NeetaAmbani are becoming rich on consumers money..
Please help to solve this long pending issue and process my refund without further delay...
Dont cheat innocent people with your power.
Order Number[protected]A
Date[protected]
order amount- 4321.97
18 items were missing in the order
Refund amount- Rs.1980
Latest complaint number- [protected]
Name on Order: Ankit Maheshwari

Delivery Boy of Jio- Balveer Singh(Ph: [protected])

please resolve my issue as soon as possible...Calling everyday at customer care but no solution yet. Not even a single call back from you guys. Such a pathetic customer service. Everyday i come up with new complaint number.
Please call back with registered mobile number of above order id. I have given alternate numbers also in my telephonic complaints.

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