Jipmer — for failed transaction refund

Website:

www.jipmer.puducherry.gov.in

Sir,
I am Gourav Choudhary from Jaipur, Rajasthan. I was applied for JIPMER MBBS 2018 on 21/03/2018. But my payment was failed two times and success on third try, But The Failed transaction payment in not refund in my account yet. Please Help me as soon as possible. The details of the transaction is mentioned below.

The 15 working days has been completed.

Thanks & Regards

CANDIDATE NAME- GOURAV CHOUDHARY
Jipmer USER ID- 166900
PASSWORD- 4999128
REF. NO OF payment 1st- [protected]IGADDVNZG9
REF.NO. OF Payment 2nd- [protected]IGADEBTAT3
AMMOUNT PAYED BY- SBI NET BANKING
REG. EMAIL ID- [protected]@gmail.com
REG MOBILE NO- [protected]

the help center said me that the amount will automatically refund in your account within 15 working days. but i have not received amount yet.

The Payment's screenshot is attached.