Jipmer — payment not reflecting in application and refund not received

Address:

Panchkula, Haryana, 134113

Hi, i'm akshita agrawal from panchkula (Haryana), i have done my payment for jipmer mbbs 2018 exam online application, through net banking from my father's bank account. The transaction was successful and debited from his account but my application was not updated for payment.. I also checked for any refund had made to my father's account but not. Hence i had to make new payment on the same application no that means i have paid twice for same application. Kindly take responsibility to this and clear the issue...
My application sequence no is : 175725 name : akshita agrawal