Jipmer — payment of application fees done but application status shows failed

Address:	600042
Website:	jipmer payment

I made net banking payment of rs.1513 thru sbi with trans id: [protected]igadefzmp2 on 23rd march 2018. The status showed a failure notice but the amount has been debited from my account. I registered my complaint with sbi and it has been sent to merchant successfully. But the status still says the fee payment is not done. Kindly resolve. At the earliest. Please update the transaction made by the bank on 28th march 2018.
Ref mail: from sbi complaints:mr. Mrs. Parimala sowmia narayanan

Your complaint with ticket no. [protected] has been attended to and closed after resolution as under.

As confirmed with merchant, transaction igadefzmp2 has been successful and settled on 23 march 2018. For more details kindly contact your merchant.