Jipmer — payment refund not received

I filled my form this very month yet I have not received the refund of first transaction. According to my bank account details the payment was debited(first time) but a message was displayed stating that your application could not submitted so I paid the money second time and then my form was accepted.I have not received the refund yet and I hope you might help me. Please do the needful. My transaction number is[protected] and my user id is 192262