[Resolved] Jiva Ayurveda — complaint for wrong assurance given by jiva ayurveda doctors

Brinda Malani

from Srinagar, Uttarakhand

Address:	Faridabad, Haryana, 121003
Website:	www.jiva.com

Hi all,
I started my treatment from jiva in jan, 2018 for vitiligo. Dr satyajit was treating me and gave me the assurance that 70% of it will cure and 30% would not spread. For faster results, dr satyajit did panchakarma which was very costly if i compare with other ayurvedic institutes. I was regular in taking medicines and visiting dr. Still all in vain.in may, 2018 it started spreading widely still the dr was reluctant in his treatment and had no future plans for the treatment. Then dr satyajit handed over the treatment to dr anuradha kumari.
Dr anuradha told that she will treat it for 15 days and then will see the result. More than 15 days passed and i am calling the drs again and again, for which they are not responding, mails are not replied. Now dr anuradha replied me that she will refund the amount of 15 days medicine for which no refund has been done yet.
Now i want to refund all the treatment cost done at jiva ayurveda, nhpc, faridabad-121003. Please help.

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Oct 19, 2018

Complaint marked as Resolved

Jiva Ayurveda customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2018

Jiva Ayurveda Customer Care's response Dear Brinda Malani,

We sinscerly apologize for the inconvenience caused to you.
Please message us your registered contact number and we will get back to you in next 24 hours.

Alternatively, you can directly mail to us on [protected]@jiva.com.

Thanks!
Team Jiva

Verified Support

Sep 17, 2018

Jiva Ayurveda Customer Care's response Dear Brinda Malani,

We hope that we have resolved your concern to your utmost satisfaction.

We sincerely apologize for the inconvenience caused to you. Feel free to get in touch on [protected], or you can directly write to us on [protected]@jiva.com

Thanks!
Team Jiva