[Resolved] Jiva Ayurveda — double payment against inv no. epn[protected] dt 29.03.19 for rs 908/- | |||
My self rukmani devi, r/o u-13, mig flat, prasad nagar, karol bagh, new delhi-110005 purchased medicine yesterday against the inv mentioned above for rs. 908/- payment made through rupay atm card no. [protected] of idbi bank. But the payment was debited two times from my account. It was immediately approached to your counter official about the double deductions but he has replied very casually that one payment rs 908/-will be reversed to my account. But this is still awaited & the credit is not ye received. Since the payment has been received two times by yourself & it can be concluded that this is owing to either machine fault or fraudulently collected double amount. You are now requested to immediately refund rs 908/- which you have already received in excess. Was this information helpful? | |||
May 6, 2019 Complaint marked as Resolved Jiva Ayurveda customer support has been notified about the posted complaint. Verified Support Apr 01, 2019 Jiva Ayurveda Customer Care's response Dear Sir/Ma'am, We sincerely apologize for the inconvenience caused. We would like to mention that we are undertaking your case with utmost priority. Our team may also call you for further details if required. Thanks! Team Jiva [protected] | |||
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