Jiva Ayurveda — I am complaining about side effects of jiva ayurveda medicine

Address:272 b rampura, New Delhi, Delhi, 110035

My name is shilpa. Me and my husband went to jiva ayurveda shalimar bagh for my acidity problem. The doctor gave me churan, syurup, and some pills. After 3 days of consuming medicine and following their diet chart my condition went from bad to worse. 4th day i called jiva and doctor said to stop using churna and syrup. 5th day the condition was still very bad and the doctor said to stop jiva medicine completely and then i went to m. B. B. S doctor and got treated with allopathic medicine. Within 48 hours all my acidity problems were gone and i was feeling back to normal. Then i called jiva and told them about the same. They asked me to come over with all the medicine to meet their doctor. When i reached jiva shalimar bagh and told them everything they started to argue with me and my husband. The doctor was on a leave that day and they told me to come after 2 days as doctor's wife was hospitalised. After 2 days they called me again and now they are arguing that they are not going to refund medicine. They are telling me to meet a new doctor in their clinic because the old doctor is not available. And they are continuously arguing that their medicine is the best and it can't have any side effects. And there will be no refund. I paid rs.2313 for 1 month medicine. I want to register a complaint about them.
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Jiva Ayurveda customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2019
Jiva Ayurveda Customer Care's response
Dear Shilpa,

We sincerely apologize for the inconvenience caused to you. Please share your registered contact number or patient ID with us to investigate this further.

Thanks!
Team Jiva
Aug 21, 2019
Updated by Amankhari
I resumed my medicine again after advised and assured by jiva doctor that this time it wont side effect me but after consuming it for 4 days same thing is happening my acidity is at its highest in my whole life. I dont want your medicine now. Please take it back. My patient i.d. is JBS000908
Aug 21, 2019
Updated by Amankhari
My patient i.d. is JSB000908
MY PHONE NO. [protected]
Aug 31, 2019
Updated by Amankhari
Atlast after my and my husband's continuous efforts doctor accepted that their medicine was harming me and after some arguin they refunded it and the consumer complaint was no help at all. I will never go back to jiva ever again and will never recommend it to any one. Thanks jiva it was a lesson well learnt.
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    Plot No:3, DLF Industrial Area, 14th Milestone, Mathura Road, Faridabad, Haryana, India - 122001
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