[Resolved]  Jiva Ayurveda — products sent were different from the ordered ones

Address:Faridabad, Haryana, 143531
Website:www.jiva.com

My name is avi verma. My registered number is [protected]. My order number was - jn178449. I ordered arouse oil and ojas capsules and even got the email and confirmation call for the same. But due to stupid management i received the order for anti-hairfall combo. I kept calling and talking to customer care. They even accepted their mistake but they have not given the solution as of now. Now if i am trying to call all the number says are invalid. I am very disaapointed with the facilities and customer authority. I will have to file a case in consumer court if things remain the same and if jiva ayurveda wont respond now. I am sending the cofirmation email and the package details which are completely different
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Dec 4, 2017
Complaint marked as Resolved 
Jiva Ayurveda customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2017
Jiva Ayurveda Customer Care's response
Hi Avi Verma,

We sincerely apologize for the inconvenience caused.
The matter has been shared with the concerned department and we are looking into it.

Regards,
Team Jiva Ayurveda
Verified Support
Jan 27, 2018
Jiva Ayurveda Customer Care's response
Hi Avi Verma,

As per our records, the issue has been resolved. We sincerely apologize for the inconvenience caused.
For any additional queries, you mail directly write us on [protected]@jiva.com

Stay Ayurvedic, Stay Healthy!
Team Jiva Ayurveda
Complaint comments 

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ehakimji's reply, Aug 3, 2021
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