Jk Tyre & Industries — Tyre 175/65 r l4 vectra 82t tl item stencil no: 82815 under warranty

Address:

North Goa, Goa, 403001

1.Two tyre with Size and Des: 175/65 R l4 were purchased from Keni brothers Panaji -Goa in sept 2016.
2. In March 2017, last week I took the car to Goa airport to drop son to.On way back just on main road, tyre got burst .disturbing my travel.
3. Next day tyre was taken to the dealer who in turn asked us to give the tyre to the JK tyre office at "Santa Cruz" panaji and gave a letter to the JK Tyre office to do the needful.
4. Accordingly Tyre along with dealer letter was delivered at JK Tyre &Industries Ltd MU-PN-GOA S.R.Furtado, Valuz Apartments Gr Floor, Ubbo Dando Santa cruz 403005 Panaji
5. The JK Tyre &Industries service Engineer Inspected the tyre to REJECT the tyre instantly.and Today on asking they gave me back dated letter dated 5.4.2017.which reads as under:
Quote:
" Claim No: w8G00004417 Date: 05.04.2A17
Receipt No:[protected] Date: 05.04.2017
Size and Des: 175/65 R l4 VECTRA 82T TL Item Stencil No: 82815
The above Tlre sent by you under complaint has been carefully:examined"on 05.04.2017 by our Service Engineer. We find that the failure is not due to any manufacturing defect/process. The product has failed
due to Sidewall Scoring/injury/Damase/ St. trap .
As such we regret that we are not in a position to grant any allowance/replace the Tyre owing to limited
storage space. We regret that we can not accept responsibility for customers property for more than 2l days from the date of this advice. If we do not hear from you within this period, we may dispatch the goods to your destination by goods train or through Regd, Transporters at our discretion on freight to pay basis. Please note that if goods are not accepted by you we will have the liberty of disposing of the same at our
own discretion."
"Unquote"
Our Contention& request:
1. On the Main Road cut on side wall of tyre is not understandable. Its Manufacturing defect only.
2. Tyre has not run even 2500 kms
3. We feel Tyre may be of very Old stock at the time of supply which may please be examined.
4.And I request you to take early action in the matter for replacement of tyre.
as the tyre was purchased for our company Car. as we deal with several tyres for our different vehicles.
Please do the need ful
Thanks
Prakash Shetty
Customer