[Resolved]  Jobswent.com - Sst Services Company - Complete Fraud - Holding My Money Rs.68k — yet to refund my money of rs.68k

Website:jobswent.com

I was contacted by Jobswent representative Jitin desai on 15th Jan-18 and tole me that my profile has been shortlisted by three major IT firms for Senior Management roles. I believed it without checking their credentials. I was asked to pay the Registration fees and Top Management position. Afterwards, I was contacted by Ms. Divya[protected] from operations and asked me pay BGV check fee on 16th Jan-18 as companies are insisting for this. Though I was hesitant earlier, then I paid Rs.26K towards BGV check fee. In total, I have paid Rs.68k within two days. But, I did not get any symptoms for arranging the calls, I got suspicious. I have decided to get back my money and sent a mail on 20th Jan-18 (within 5 days of my interaction with them) and following up this matter of refund till now. They are still looking into matter. Despite sending repeated mails to the [protected]@jobswent.com, I got only one response on 20th Jan-18 stating that my refund query has been sent to the concerned department and waiting for their response. It is almost 2 weeks are over since I have asked for my refund. But, till now no call back from them or mail on my refund status. I have been making a daily call to the following numbers viz.[protected]/[protected]. The customer representatives are giving the same answers and of late disconnecting my calls without having professional decency. They are NOT ready to connect me to concerned team also to know about my refund status

So, Job seekers, Pls. be aware of this fraud company and don't get into any conversation. Their website will not have their office location address and management structure.
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Jul 25, 2018
Complaint marked as Resolved 
Feb 15, 2018
Updated by asharavind
Hi, Today morning I have received a mail from jobswent.com that agreed amount will be refunded to my BANK account by today/tomorrow and they have asked me to furnish my bank details. Hope that this ordeal will be over now. I will provide an update tomorrow once the money is credited into my account to close this compliant
Feb 20, 2018
Updated by asharavind
Hi, I have received the refund of Rs.18K into my account after persistent follow up. However, I have lost about Rs.50k as I had paid Rs.68k in total towards Reg fee, Top Management profile and BGV check. Their BGV check is not even the worth of the paper and they have charged about Rs.25k towards that. Similarly, the top management profile is formatting of your CV. They have charged Rs26k towards this. Other portals would have charged just Rs.2000/-. Anyhow, this was the lesson for me and I urge all the prospective job seeks to be aware of these malpractices prevailing in the market and should NOT become the victim
Verified Support
Jun 23, 2018
Jobswent Customer Care's response
Dear Venkatapathi,

We regret for the inconvenience you've faced.

As per your mail and company policy the amount had refunded in your given bank details on Feb 19, 2018 itself.
So, request to kindly close asap.

Jobswent Group already advised all to go through with T&C on the website before making any payment and also while/before making the payment it's clearly visible for everyone.

Regards,
Complaint comments 

Comments

No I am not agreeing with you and YOUR T & C doesn't cover all aspects and you are intended to cheat the prospective customers who are frantically searching for the jobs. I HAVE LOST Rs.50K to you for nothing and you have conveniently swindled it

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