John Deere India — part return policy and misbehavior

Address:Sudesh machinery stor Dhanora amroha up, Amroha, Uttar Pradesh, 244235

Dear sir / madam

My self javed khan.
I am john deere tractor customer last ten year. I purchased tractor part john deere dealer m/s sudesh machinery store dhanora distt. Amroha uttar pradesh.

These materials name below purchase.

1- part no. Py0679 (Cup cone rear axle outer beg k)
2-part no. Sj15582 (Seal, rear axle seal)
3-part no. Py10854 grease grad premium.

Total invoice amount - 2970
Return part amount -1400

When i purchased part delar, delar advice me you village to far you buy each part of two unit and promise me if these materials not in use i return.
My machenic shop and delar shop distance 28 km. So i purchased two unit each part. When i reached to return part delar, delar mis behaive me and not return part. He didn't give me orignal invoice. After two hour he give me without name invoice.

So please see in this matter and give me help..
Attach 1- invoice
2- part pic

Thanks ®ards
Javed khan
[protected]
+3 photos
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John Deere India customer support has been notified about the posted complaint.
Nov 19, 2019
Updated by adiva
Dear sir /madam
I have not received satisfed answer from john Deere.john Deere executive ask me pick of part, I send him pic of part .So please help me .

Thanks & regards
Javed khan

Complaint comments 

Comments

I give 1lac rs advance for purchase of new tractor 5310 @ 753000/- because dealer demand advance, but dealer not deliver tractor from last one month and says I give u 5050d only i[censored] not purchase then I not refund ur money but I want to purchase 5310 only.because I already have three tractors 5310 I want purchase only 5310

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